Support

We want you to know inDesign Concepts is a provider of world-class products at incredible prices. We also want you to know that we take great pride in providing our customers with excellent customer service. Should you have any questions or issues, we invite you to take advantage of one of the several avenues we provide to get you the service you need.

Your satisfaction is our number one priority that is why we will provide you an excellent customer support. Our Support Department is available 24 hours a day and 7 days per week, and our Sale Team is available Monday through Friday, from 9am to 6pm.

Pre-Sales Support

Do you want to know which of our products would be the best fit for your business? Our Customer Service Reps are ready to answer all your Pre-Sale Questions.
Hours: Mon-Fri 9am – 6pm
Toll Free: 1-800-425-1287

Knowledge Base

The Knowledge Base is one of the quickest ways to find a resolution. Please read through the Knowledge Base before submitting a support ticket. We are constantly updating the Knowledge Base with new information and answers to common, frequently asked questions.

You can browse the Knowledge Base here.

Video Tutorials

To make your experience with inDesign Concepts more comforting, we have developed over 1,000 video tutorials to guide you in the various functionalities of our hosting platforms. With instructionals on setting up your email application, connecting using FTP, using WHMCS, cPanel and much much more, you’ll find whatever you need in our video library.

Browse our comprehensive Video Tutorial library here.

Technical Support

Our experienced staff are available 24 hours a day, 7 days a week to assist you if the problem can’t be resolved using the above methods.

Submit a Support Ticket here.

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